WhatsApp banned 71 lakh accounts in India in a month
In November 2023, Meta-owned WhatsApp took stringent measures against user violations in India, banning over 71 lakh accounts, the company has revealed in its monthly compliance report released on January 1. Of the total, 19,54,000 accounts were proactively banned by the company before any reports were filed. The messaging platform with over 500 million users in the country, WhatsApp received more than 8,800 complaint reports in November, with only 6 resulting in actionable measures. Furthermore, WhatsApp addressed eight reports from the Grievance Appellate Committee (GAC), established by the Government of India to handle citizen concerns on various social media platforms. All eight reports received compliance from WhatsApp. In response to these figures, WhatsApp emphasized its commitment to user safety, stating, "This user-safety report contains details of the user complaints received and the corresponding action taken by WhatsApp, as well as WhatsApp’s own preventive actions to combat abuse on our platform." The platform employs various tools and resources to prevent harmful behaviour, implementing detection mechanisms at registration, during messaging, and in response to negative feedback, the company states.
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