‘We Aim To Cultivate A Culture Of Trust, Loyalty, And Mutual Respect’: Naveen Gogia

Gogia, EVP & Co-Head, Sales & Distribution, HDFC Asset Management Co. Ltd discusses investor empowerment, financial well-being in India, strategies for audience education, financial inclusion and more

by Ritika Raj
Published - June 18, 2024
3 minutes To Read
‘We Aim To Cultivate A Culture Of Trust, Loyalty, And Mutual Respect’: Naveen Gogia

Financial literacy is key to building a secure future, but navigating the investment landscape can be daunting for day-to-day consumers, especially in India with only about 27% financially literate population. Picking on this pain point, HDFC Asset Management company is making efforts to make consumers aware and inclined to invest in the under-penetrated Indian Mutual Fund market.

In a recent conversation, Naveen Gogia, Executive Vice President & Co-Head of Sales & Distribution at HDFC Asset Management Co. Ltd. (HDFC AMC)  talks about HDFC AMC's mission to empower investors and promote financial well-being in India. He also shares the innovative approaches to investor education, their strategies for reaching a wider audience, and their vision for the future of financial inclusion in India.

Edited Excerpts

What was the thought process behind the "Zindagi Ke Liye SIP" campaign? Why is it relevant for the financial well-being of the Indian household?

At the heart of "Zindagi Ke Liye SIP" lies a commitment to foster enduring financial well-being among households across India. We recognised that the idea of continuous effort for a better tomorrow is inherent in our daily lives and it aligns perfectly with the concept of SIP. This insight served as the cornerstone of our creative approach. Rather than exclusively focusing on the functional merits of Systematic Investment Plans (SIPs), we strategically delved into the emotional fabric of people's lives. 

What specific ways does HDFC Mutual Fund set itself apart from competitors in terms of investor education and consumer engagement?

In an industry typically driven by analytical rigour and quantitative assessments, we've chosen to pivot towards a more holistic approach, incorporating elements of creativity and emotional intelligence into our interactions with investors. Our communication strategy is centred on fostering genuine connections, speaking not just to the rational mind but also to the heart, ensuring that investors feel valued, understood, and supported every step of the way. By prioritizing this right-brain approach, we aim to cultivate a culture of trust, loyalty, and mutual respect.  

How does the company ensure clear and transparent communication with its investors through these investor education initiatives?

All our communication efforts are grounded in simplicity and reliability. We prioritize honesty and avoid over-promising or exaggeration. Placing investors first, all our communications are crafted with a primary focus on their interests. This approach ensures that our message is clear and genuine, and directly addresses the needs and concerns of our investors, building trust and long-term relationships.

What was the objective of HDFC MF's "Nukkad Natak" initiative?

‘Nukkad Natak’ aims to enhance financial literacy by directly engaging with communities at the grassroots level. By leveraging India's rich storytelling tradition, these plays create an interactive forum for community involvement, making intricate financial concepts more relatable and understandable. This grassroots approach not only deepens comprehension of investing and empowers individuals to make informed financial choices but also pays homage to `Indian roots.

What plans does HDFC AMC have for educating the investors in an under-penetrated Indian Mutual Fund market?

We aim to expand the "Zindagi Ke Liye SIP" campaign by integrating relatable narratives that resonate with investors in the under-penetrated Indian Mutual Fund market. By leveraging slice-of-life content, we aim to enhance consumer engagement and provide practical financial education. Through strategic partnerships, we're committed to expanding the reach of our financial literacy initiatives, ensuring they're accessible to a broader audience.

These campaigns are part of HDFC MF's ongoing efforts to promote investor education and financial literacy in India. The company has always been at the forefront of driving financial inclusion in the country and believes that investing in mutual funds is an important step towards achieving your financial goals.

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